Ōhanga oranga — Ethics and governance

We value economic well-being and prosperity for our people, community, and stakeholders. We care for and nurture their growth and success; when we thrive, the collective should too.

Any transformational change must be led from the front. We are committed to being an organisation built on sound ethics and good governance. We will ensure that we have robust ethics and strong governance structures in place, so that our people, our guests, our stakeholders and our communities know we are committed to a transparent and positive future.


By joining key accreditation programmes, seeking external verification of our achievements against our goals and reporting back our progress to stakeholders, we’re committing to a more transparent and open way of operating.

• Objective 16: Create transparency through external verification.


We have been Toitū net carbonzero certified in accordance with international standards since 2013 and have a policy to ensure all Sudima Hotels join the programme within two years of being fully operational. We are now choosing to internally offset our unavoidable emissions by setting a carbon price which will form a part of our sustainabilty fund.


Effective Partnerships

By partnering with organisations who share our values and who can help us move forward with our objectives, we can transform faster and more effectively. And, in turn, we can take what we’ve learned and apply it to our own partnerships to help others, sharing knowledge and driving positive change.

• Objective 17: Accelerate advancement, innovation and knowledge sharing through partnerships with key stakeholders.

Sustainability Fund

To make ESG initiatives a central part of our business, we have established our own sustainability fund which, over time, will allow for more and more great ideas to be turned into real change within our organisation. This will allow us to accelerate change and fund initiatives that come from within our own business and people.

• Objective 18: Fund our own sustainability initiatives

  • Whanaungatanga – Our People

    Before anything else, we are a people business.
    Find out more
  • Kaitiakitanga — Environmental sustainability

    We have a responsibility to protect, restore and regenerate the environment we live and work in.
    Find out more
  • Mana whakahaere — Responsible procurement

    We have a responsibility to choose suppliers who operate in a sustainable way.
    Find out more
  • Manaakitanga — Authentic experiences

    We are committed to reflecting care, respect and mana, alongside warm hospitality and kindness towards others.
    Find out more