Environment, Social & Governance

We are on a journey...

Putting our feet on the path. We aim to lead the way in regenerative hospitality and leave the world in a better position than when we started. This means recognising our responsibility to the environment and to the communities we operate in.

Download our ESG Strategy and Framework


In every business, the way we measure success has changed. It is no longer simply about financial performance. Truly regenerative businesses establish environmental, social, and governance (ESG) criteria that they commit to deliver on.

This diagram shows the five components that make up our ESG framework and the specific areas we’re addressing within each of them.

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  • Whanaungatanga – Our People

    Before anything else, we are a people business.
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  • Kaitiakitanga — Environmental sustainability

    We have a responsibility to protect, restore and regenerate the environment we live and work in.
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  • Mana whakahaere — Responsible procurement

    We have a responsibility to choose suppliers who operate in a sustainable way.
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  • Manaakitanga — Authentic experiences

    We are committed to reflecting care, respect and mana, alongside warm hospitality and kindness towards others.
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  • Ōhanga oranga — Ethics and governance

    We value economic well-being and prosperity for our people, community, and stakeholders. We care for and nurture their growth and success; when we thrive, the collective should too.
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Download our ESG Strategy and Framework