We have a range of facilities for your enjoyment. Enjoy a drink in our bar or take a swim in the heated swimming pool.
To ensure you stay connected, we have high-speed broadband internet throughout the hotel, including guest rooms and common areas. Our restaurant and bar can cater for all your dining needs and room service is available 24 hours a day.
Watch in awe as two warriors perform a formal Powhiri (welcome), be thrilled by the Haka, see the skillful Poi dancers and enjoy traditional and contemporary Maori songs with our concert and hangi feast designed to give you a taste of our local Maori culture.
Experience Aotearoa/New Zealand’s unique Māori heritage at our cultural performance and hāngī buffet dinner. Join us and enjoy a traditional welcome, songs, dance and the famous haka and discover the authentic taste of hāngi, a traditional Māori method of cooking. Subject to availability and minimum numbers.
Set yourself up for the day with Okareka Restaurant’s popular breakfast buffet from 6-10am. A delectable lunch menu is available from 10am-3pm and dinner is served from 5-10pm. And don’t forget the kids – from 10am-11pm we have a dedicated menu that’s perfect for your little people. With its pleasant atmosphere Okareka is the perfect place to relax and refuel.
If you’re looking for a venue to make your next event a stand-out success, you’ve made the right call. We are experts in meetings, conferences and events - from room sizes and set-ups, audio-visual requirements, venue dressing, catering and through to full event planning and everything in-between.
If you’re ‘peopled out’ or travelling has you hungry at odd hours, or you just want to relax with breakfast in bed, no problems. The delicious room service menu is brought to you by the talented team at Ōkāreka, available 7am - 9pm. A $5 tray service charge applies to all in-room orders.
Check-in time: 2pm Check-out time: 11am
If you wish to check out later an hourly rate is applied. For check-outs after 4pm a full night accommodation rate applies. Alternatively, what we suggest and has proven popular is to check-out at the normal time of 11:00 am and utilise our luggage storage option for the day, which is free of charge.
Our self-service laundry is on level 1 (ground floor) and is open 7am – 10pm. The washing machines and dryers are token operated, tokens are available for purchase from Reception along with laundry powder.
A same day dry cleaning service is provided every day except on Sundays and Public Holidays. Please bring your laundry bag (located in your room) to Reception or dial 0 for a porter to collect before 8am for return by 4.30pm.
At Rotorua we have been making changes to make the hotel more accessible and while we have a way to go we are very proud to have begun the journey.
We are continually improving our services, welcoming feedback from guests as we strive to be the market leader for the complete guest experience.
ACCESSIBLE FEATURES
Accessible car park available within our extensive on site car parking facilities
Friendly staff from a variety of cultures who are willing to help with any access requirements
All support animals (e.g guide, hearing or mobility dogs) are welcome on premises
Two accessible rooms with large ensuite bathrooms that are located near accessible car parks
Level access and seating in conference rooms