Facilities & Services

We have a range of facilities for your enjoyment. Enjoy a swim in the heated swimming pool, or relax in one of our three private spas, or why not book in for some relaxing massage therapy.

To ensure you stay connected, we have high-speed broadband internet throughout the hotel, including guest rooms and common areas. Our restaurant and bar can cater for all your dining needs and room service is available 24 hours a day. You can choose to be entertained with a concert and hangi feast designed to give you a taste of our local Maori culture.

OUR FACILITIES & SERVICES INCLUDE

We are continually improving our services, welcoming feedback from guests as we strive to be the market leader for the complete guest experience.


As rated by Be. Accessible

Accessibility

At Rotorua we have been making changes to make the hotel more accessible and while we have a way to go we are very proud to have begun the journey and received our rating.

We are continually improving our services, welcoming feedback from guests as we strive to be the market leader for the complete guest experience.

We continually work with Be.Accessible to improve our accessibility. Our accessible features are listed below. We believe accessibility is about creating a unique and genuine experience for all our guests.

Rotorua has a Bonze accessibility rating.

ACCESSIBLE FEATURES

  • Accessible car park available within our extensive on site car parking facilities

  • Friendly staff from a variety of cultures who are willing to help with any access requirements

  • All support animals (e.g guide, hearing or mobility dogs) are welcome on premises

  • Two accessible rooms with large ensuite bathrooms that are located near accessible car parks. 

  • Level access and seating in conference rooms 

Read more about our facilities.

  • Airport Transfers

    If you've flown into Rotorua the best way to get to us is to catch a local taxi. And if you're driving in, just pull in right up to the front and park.

    Find out more
  • Reinvigorate

    Traveling puts a strain on your mind and body. Happily, Sudima Lake Rotorua has several ways to put a relaxed smile back on your face.

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  • Check-in & Out Times / Luggage Storage

    Ensure you know the check-out time to avoid further charges. We have a luggage scale so you can be organised for that next flight.

    Find out more
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