Facilities & Services

We have a range of facilities for your enjoyment. Enjoy a drink in our bar or take a swim in the heated swimming pool.

To ensure you stay connected, we have high-speed broadband internet throughout the hotel, including guest rooms and common areas. Our restaurant and bar can cater for all your dining needs and room service is available 24 hours a day.

Watch in awe as two warriors perform a formal Powhiri (welcome), be thrilled by the Haka, see the skillful Poi dancers and enjoy traditional and contemporary Maori songs with our concert and hangi feast designed to give you a taste of our local Maori culture. 


At Rotorua we have been making changes to make the hotel more accessible and while we have a way to go we are very proud to have begun the journey.

We are continually improving our services, welcoming feedback from guests as we strive to be the market leader for the complete guest experience.



  • Accessible car park available within our extensive on site car parking facilities

  • Friendly staff from a variety of cultures who are willing to help with any access requirements

  • All support animals (e.g guide, hearing or mobility dogs) are welcome on premises

  • Two accessible rooms with large ensuite bathrooms that are located near accessible car parks 

  • Level access and seating in conference rooms