Facilities & Services
We have a range of facilities for your enjoyment. Enjoy a drink in our bar or take a swim in the heated swimming pool.
To ensure you stay connected, we have high-speed broadband internet throughout the hotel, including guest rooms and common areas. Our restaurant and bar can cater for all your dining needs and room service is available 24 hours a day.
Watch in awe as two warriors perform a formal Powhiri (welcome), be thrilled by the Haka, see the skillful Poi dancers and enjoy traditional and contemporary Maori songs with our concert and hangi feast designed to give you a taste of our local Maori culture.
OUR FACILITIES & SERVICES INCLUDE
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Complimentary car, campervan & coach parking
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Maori concert & Hangi (subject to availability and minimum numbers)
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Heated swimming pool
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Bike storage
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High-speed internet access
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Coin-operated guest laundry facilities
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24-hour reception & room service
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EV charging station
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Baby sitting services on request
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Wheelchair access
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On-site restaurant & bar
We are continually improving our services, welcoming feedback from guests as we strive to be the market leader for the complete guest experience.
Accessibility
At Rotorua we have been making changes to make the hotel more accessible and while we have a way to go we are very proud to have begun the journey and received our rating.
We are continually improving our services, welcoming feedback from guests as we strive to be the market leader for the complete guest experience.
We continually work with Be.Accessible to improve our accessibility. Our accessible features are listed below. We believe accessibility is about creating a unique and genuine experience for all our guests.
Rotorua has a Bronze accessibility rating.
ACCESSIBLE FEATURES
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Accessible car park available within our extensive on site car parking facilities
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Friendly staff from a variety of cultures who are willing to help with any access requirements
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All support animals (e.g guide, hearing or mobility dogs) are welcome on premises
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Two accessible rooms with large ensuite bathrooms that are located near accessible car parks
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Level access and seating in conference rooms
Read more about our facilities.
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Airport Transfers
If you've flown into Rotorua the best way to get to us is to catch a local taxi. And if you're driving in, just pull in right up to the front and park.
Find out more -
Check-in & Out Times / Luggage Storage
Ensure you know the check-out time to avoid further charges. We have a luggage scale so you can be organised for that next flight.
Find out more -
Maori Cultural Show & Hangi
Experience Aotearoa/New Zealand’s unique Māori heritage at our cultural performance and hāngī buffet dinner.
Find out more
Our partners
