Facilities & Services

At Sudima Queenstown Five Mile we are well equipped to meet your needs. Below is a list of our hotel facilities and services. Should there be something you require that is not listed below - just let us know so we can try and organise something for you.


We are continually improving our services, welcoming feedback from guests as we strive to be the market leader for the complete guest experience. Our accessible features are listed below. We believe accessibility is about creating a unique and genuine experience for all our guests.

  • Lower check-in desk
  • Lifts with tactile numbering
  • Six accessible rooms in total, all with adjoining additional rooms if required
  • Accessible rooms all have lowered security peep holes
  • Doorbell connected to a light in all accessible rooms
  • Vibrating alarm clocks available on request
  • All support (guide, hearing or mobility) dogs are welcome on premises, dog bed and amenities available on request
  • Trained team for emergency evacuation
  • Trained team available for general support
  • Restaurant & bar area fully accessible
  • Accessible access bathrooms on first floor
  • Non-slip wet floors in all accessible rooms