MySudima Terms and Conditions

1. The MySudima membership can be joined at anytime and benefits are available for any new bookings made immediately after confirmation of membership and access to the MySudima portal.
2. To receive MySudima benefits, bookings must be made directly with Sudima Hotels through the MySudima guest portal, email or phone. All benefits are subject to availability, apply to new bookings and are not available for contracted or special group bookings.

3. 10% off room rates for MySudima members applies to all room rates, including sale rates. Members are allowed to book a maximum of six rooms per booking, per stay.

4. 20% off food and beverage applies to all outlets at all Sudima Hotels. Food & beverage costs can be paid at the outlet at the time or can be charged back to the room, split invoices are available.

5. 10% off Moss Spa treatments applies during hotel stay at Sudima Christchurch City and Sudima Queenstown Five Mile. Costs need to be paid at the outlet at the time.

6. Advance access to new deals, promotions and sales will be in the guest portal. Members will be notified up to 72 hours in advance, prior to the offer being made public, via email if they have opted-in to receive promotional material from Sudima Hotels. 

8. MySudima members must be staying at Sudima Hotels to receive benefits.
9. MySudima membership cannot be transferred to another person. Altering membership details such as email addresses or names to another person is not permitted. Altering these details may result in MySudima membership being revoked and full rates being applied to current and future bookings. Proof of ID may be required at check-in.

10. All bookings are subject to availability. Blackout dates apply.

Please view our full terms and conditions and our Privacy Policy