Below are a few questions commonly asked. If you can't find what you're looking for, contact our team on 0800 783 462.
We recommend booking your hotel room as far in advance as possible to ensure there is availability and that you get the right room ahead of time. Booking ahead can also help you secure better rates and give you more peace of mind.
Our 10% discount partnership deal with GO Rentals can only be used on its own, it is not available in conjunction or stackable with any other offers.
Yes, if your plans change and you need to amend your check-in or check-out dates, you will need to update you booking with terms and conditions applicable to the rate you booked.
There are no restrictions on vehicle types with this deal, the entire versatile fleet is ready to GO and at your disposal.
This will depend on the room rate you book, we offer various rates with applicable booking and payment conditions to suit.
Unless pre-organised with Sudima Hotels, check-in time is from 2pm and check-out time is before 11am.
Parking is free of charge during your stay Sudima Lake Rotorua, Sudima Kaikōura, Sudima Christchurch Airport and Sudima Queenstown Five Mile. Paid parking is available at the other hotels:
We recommend booking your car at least 6 months in advance to ensure you get the right hotel room and vehicle ahead of time. Booking even further in advance can also help you secure better rates and give you more peace of mind.
Our 10% discount partnership deal with GO Rentals can only be used on its own, it is not available in conjunction or stackable with any other offers.
Yes, if you will be picking up your car on a different date than the one you have given in your booking, you will need to update GO Rentals on these changes. That way, we can ensure you receive the experience you’ve booked.
There are no restrictions on vehicle types with this deal, the entire versatile fleet is ready to GO and at your disposal.
*GO Rental to provide info on this*
Parking is free of charge during your stay Sudima Lake Rotorua, Sudima Kaikōura, Sudima Christchurch Airport and Sudima Queenstown Five Mile. Paid parking is available at the other hotels:
When you rent a car with GO Rentals, you will automatically receive their basic insurance coverage. For an additional fee, you can access the GO assured and GO Peace of Mind options.
There are no mileage or distance limitations on GO Rentals cars. Feel free to explore to your heart’s content!
On the off-chance you encounter an issue on the road, GO Rentals 24-hour roadside assistance will be there to help however they can.
Additional handy answers to other frequently asked question are available at https://www.gorentals.co.nz/help/
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