SUDIMA CHRISTCHURCH CITY HOTEL INFORMATION 0800 783 462

Helping you make the most of your day

At Sudima Hotels our number one priority is you, nothing makes us happier than when we can bring a smile to you. Often it’s the little things that make a big difference so if there’s anything we can do to help you make the most of your day, please don’t hesitate to ask.

Our passion is people. For holiday-makers we are a gateway to fresh adventure and experiences. For our business guests, we are here at the end of a long day on the road or at the start of a busy day of meetings. Regardless of your reason to stay with us we feel a real responsibility to get it right. We pride ourselves on a friendly personal service, relaxing surroundings and attention to detail. At Sudima Hotels we genuinely care – for our guests, our staff, our community and our environment. Please enjoy your stay with us at Sudima Christchurch City.

GOOD TO KNOW

Below you’ll find all sorts of useful information about our facilities and services. The most important part is the safety information. Please read these.

NEED TO KNOW? JUST DIAL 7000

If there’s anything you need, dial 7000 and talk to our friendly team at Reception. They can arrange wake up calls or a taxi and anything else you might need. They can also put you through to our Duty Manager, Concierge or Porter, Restaurant and Bar, or Housekeeping team.

To call another room just dial 7 then the room number. To make a local, national or international call, simply dial the number. For current call charges check with Reception.

HOME IS WHERE THE WI-FI IS

Free Wi-Fi is available throughout the hotel. To connect and login:

1. Find the ‘Sudima Hotels Guest’ network on your device

2. Enter your room number and email address to login

If you need help, contact Reception (dial 7000).

THAT HAS A NICE RING TO IT

To call another room just dial 7 then the room number. To make a local, national or international call, simply dial the number. For current call charges check with Reception.

 

Back to top


 

GETTING AROUND

CENTRAL TO EVERYTHING

Sudima Christchurch City is located on the corner of Salisbury and Victoria Streets, right in the heart of the city amongst an eclectic array of cafes, restaurants and bars. It’s just a gentle stroll to picturesque Hagley Park on the banks of the Avon River (Ōtākaro), or a few brisk strides to the central city.

NEED A PICK-UP?

A taxi and shuttle service is on call, contact our friendly Reception team for assistance.

 

Back to top


 

EAT, DRINK & RELAX

FOOD FOR THOUGHT

The Lane is a modern, all-day Canterbury bistro serving up delicious, relaxed fare. Expect reliable classics with a twist, bold flavours in an unpretentious and comfortable space. The Lane’s menu is a collaboration between chefs Max Perry and Samson Stewart -  the talented culinary duo behind 5th Street, one of Christchurch's most popular and successful restaurants -  and The Lane’s kitchen team headed by Troy Tolentino. Expect curated twists on classics and some new dishes destined to become future favourites. VIEW MENU.

RAISE YOUR SPIRITS

The talented bartenders at The Lane can whip you up a hot or cold drink, mix you a cocktail or recommend beers, wines and spirits from our well stocked bar.

DINE IN YOUR PYJAMAS

If you’re ‘peopled out’ or travelling has you hungry at odd hours, no problems. Room Service is available 24 hours. View the Room Service menu here and dial 7006 to order.

 

Back to top


 

THINGS TO DO

WORK IT OUT

If you want to pump iron or sweat away some pounds there’s a complimentary gym for guests’ use, just ask Reception for the location.

CHILL IN YOUR ROOM

Just want to kick back and relax, no worries. Your room has Amazon Echo, Chromecast and movie streaming so there’s plenty of entertainment options at your fingertips. 

TREAT YOURSELF

Achieve inner peace while the highly-trained staff at Moss Spa give your body the pampering it deserves. Moss Spa is an oasis of wellness, rejuvenation and relaxation with an extensive menu of treatments. Choose from a range of restorative ingredients including golden Manuka honey and soothing mineral clay. Discover Moss Spa on the ground floor. It’s open daily from 10am, bookings are essential.

 

Back to top


 

COMFORT & CONVENIENCE

KICKING BUTT

We love the fresh air and our guests do too. Our smoke free policy includes e-cigarettes, so there’s no smoking or vaping anywhere in the hotel. If you do need a puff, there’s a designated smoking area outside near the main front entrance.

A DUTY TO YOU

Our licensed Duty Managers are highly trained. Their mission is to make your stay as comfortable as possible. If you need their assistance please dial 7000.

PILLOW TALK 

For extra blankets, pillows, towels or anything you might need for your room, just dial 7000 and talk to our Reception staff. For your added comfort we offer a range of pillows, please see the pillow menu in your room.

WAKE UP SLEEPY HEAD

Our check-out time is 11am. Please let the Reception team know if you need more time and we might be able to sort something out. If you don’t make arrangements ahead of time, you might be charged a late check-out fee.

A CLEAN START

Our self-service laundry is on level 4 and is open 6am-10pm. The washing machine and dryer are provided free of charge and there is washing powder available in the laundry room. A same day dry cleaning service is provided every day except on Sundays and Public Holidays. Please bring your laundry bag (located in your room) to Reception or dial 7000 for a porter to collect before 8am for return by 4.30pm.

YOU HAVE THE POWER

The power supply in New Zealand is 240 volts. International adaptors are available at Reception.

ICE ICE BABY

If you need ice cubes for your drinks or an icepack for your head just contact Room Service on 7006.

NEED A BREAK?

Need someone to take care of your tots? Dial 7000 to talk to Reception about babysitting services.

MIND YOUR BUSINESS

Our friendly team at Reception can help you scan, copy or print documents, post letters or arrange couriers.

 

Back to top


 

FEATURED ARTIST – AROHA GOSSAGE

Our rooms feature limited edition prints from emerging New Zealand artist Aroha Gossage. Aroha’s paintings seek to connect with tupuna (ancestors) and the past, to a childhood spent learning how to live with and from the land – collecting and propagating native seeds, diving for kina and paua, and fishing in the river.

Haumaringi – Mist

“This painting has memories of the early mornings, when we would go down to check the net and walk across the mud flats to get to the river. These places of our land still remain the same and time has stood still.”


Pakiri Beach – Early Morning

“My family home – a treasure passed down on the basis of whakapapa (the core of Maori knowledge). Inherent in the concept of Ahikaroa (occupation) is not just authority over the land, but also the responsibility and obligations of guardianship – for the past, present and future generations of people who have relationships with this land.”


Wairua Tapu – Holy Spirit

“Before I begin a painting, I always say a short prayer taught to me by my mother that comes from Te Haahi Ratana; Father, Son, Holy Spirit, Faithful Angels and the divine mouthpiece Tahupotiki Wiremu Ratana.”

 

Back to top


 

SAFE & SOUND

MEDICAL ASSISTANCE

If you need first aid, dental or doctor services or other non-urgent medical assistance please contact the Duty Manager (dial 7000).

EMERGENCIES

For emergency services in New Zealand dial 111. Please read this emergency information. Our staff are trained to keep you safe, so in an emergency keep calm and follow their instructions.

EARTHQUAKE

• Move away from windows
• Take shelter under a doorway or solid furniture
• Fire alarms may be activated – await instructions prior to evacuating
• If instructed to evacuate use the nearest exit – fire exits are located on every floor
• DO NOT use lifts

FIRE EVACUATION

If the alarm rings or you are instructed to evacuate your room:

• Keep calm
• Leave the building using the nearest fire exit (on every floor)
• DO NOT use lifts
• Proceed to the emergency assembly point

However, if your door is hot:

• DO NOT open it
• Keep calm
• Call the fire department on 111 and the hotel operator on 7000
• Stuff wet towels or clothes under the door and in air vents
• Await further instructions
• If you cannot exit, your room is the safest place

ASSEMBLY POINT

If you leave the hotel in an emergency please proceed to the assembly area in the public car park next to the hotel on Salisbury Street. Our staff will be there to help.


 

FIRE & EMERGENCY NEW ZEALAND – PHONE 111

Level 1-3
Level 4

IF THE SMOKE DETECTOR  SOUNDS IN YOUR ROOM

• Investigate, and if smoke or fire is discovered, then activate the nearest fire alarm.
• If the activation in the room is accidental, then press the hush button to silence the smoke alarm.

Note: Do not open the door to the corridor to clear smoke from your room - activation of a smoke detector in the corridor will activate the building’s fire alarm.

IF YOU DISCOVER FIRE OR SMOKE INSIDE YOUR ROOM

• Exit the room and close the door behind you.
• Activate the nearest fire alarm.
• Walk to the  nearest stairway (do not use elevators) and exit the building.
• Please assemble on the footpath, clear of the building, on Nelson Street or Wellesley Street or as directed by the fire warden.

IF THE FIRE ALARM SOUNDS

• Exit your room with caution. If smoke is present, stay low.
• Follow the exit signage to the closest stairway, and evacuate the building.
• Do not use the elevator, and do not take food, drink or personal belongings.
• Ensure any guests who need help are assisted to evacuate after the egress route is clear.
• Please proceed to the assembly area on Salisbury Street or as directed by the fire warden.

 

Back to top