GoRental FAQs

We recommend booking your hotel room as far in advance as possible to ensure there is availability and that you get the right room ahead of time. Booking ahead can also help you secure better rates and give you more peace of mind.

Our 10% discount partnership deal with GO Rentals can only be used on its own, it is not available in conjunction or stackable with any other offers.

Yes, if your plans change and you need to amend your check-in or check-out dates, you will need to update you booking with terms and conditions applicable to the rate you booked.

With GO Rentals, you have the flexibility to either pay when you book or lock in your car now and pay later at pick-up – no deposit required. If you book over the phone, we’ll secure your booking with a credit or debit card, depending on your chosen insurance and bond options, but payment isn’t required until you collect the car. Just a heads-up: at pick-up, we’ll need to place a credit or debit card on file for security, and the cardholder must match the main hirer.

Unless pre-organised with Sudima Hotels, check-in time is from 2pm and check-out time is before 11am.

Parking is free of charge during your stay Sudima Lake Rotorua, Sudima Kaikōura, Sudima Christchurch Airport and Sudima Queenstown Five Mile. Paid parking is available at the other hotels:

• Sudima Auckland Airport: $5 dollars per vehicle per day
• Sudima Auckland City: $55 per vehicle per day, valet service
• Sudima Christchurch City: $30 per vehicle per day, valet service

• Sudima Auckland Airport - Located in the hotel carpark.
• Sudima Auckland City - No EV charging stations onsite.
• Sudima Rotorua - Located in the hotel carpark.
• Sudima Kaikōura - Located in the hotel carpark.
• Sudima Christchurch Airport - Located in the hotel carpark.
• Sudima Queenstown Five Mile - No onsite charging. The nearest EV station is at the Five Mile Centre, behind Kmart (Tesla only).
• Sudima Christchurch City- No EV charging stations onsite.

There are no restrictions on vehicle types with this deal, the entire versatile fleet is ready to GO and at your disposal.